"We were extremely happy with the team of professionals who worked on the removal of our old gas furnace and the installation of our new heat pump system. All members of the team were very knowledgeable, courteous, and respectful of our property. They all worked hard and cleaned up after themselves. We appreciated that all work was handled in-house and no subcontractors were used. Based on our experience, we would highly recommend Pope and Sons. Thank you to Marcel, Cliff, Sean, Mitchell, Richard, Alex, Jordan, Chance, and the office staff!"

Grant D.Google Reviews

"Booked a maintenance service for our heat pump. It was easy to book online, and they confirmed by text. The technicians arrived on time. They were friendly and thorough. Took the time to show me a few things to know about our system. Easy onsite payment. I was very happy with the service and would definitely recommend this company to others!"

Marnie M.Google Reviews

"Ryan was honest and thorough in explaining the replacement or our hot water tank or installing a load demand system. Ryan also explained how their service plan works and how it will save us money over the life span of the equipment. He was excellent in answering all my questions regarding the different approaches to systems and will pass on my questions to the heat pump operation. We will be getting our ducted heat pump serviced as well with Pope & Sons Refrigeration Ltd. We look forward to having our system serviced with Pope & Sons Refrigeration Ltd. in the near future."

Don W.Google Reviews

"First dealings with the company for an annual service of my gas furnace. Can say that I was most impressed by the professional manner I was presented with; both Sean and Jordan were knowledgeable, friendly and accommodating. They explained much of what they were doing, made a few improvements with the efficiency of my equipment, and took the time to explain some of the changes going forward. Definitely impressed with and grateful for the service! I would be remiss also if I didn’t add my appreciation for Rebecca who I dealt with online and on the phone. She was most considerate and friendly. Thank you!"

Keith G.Google Reviews

"Pope & Sons really came through and fixed my HVAC issues. Thank you for excellent service and communication! There were a few issues that were handled promptly. Overall everything was handled quickly and professionally. Very friendly people that take pride in their work!"

Adrian B.Google Reviews

"We moved into a home that has a heat pump with a gas furnace backup. We had never had one before and we weren't sure when it was last serviced so we called Pope and Sons to check it out. Margaret was courteous, friendly and very knowledgeable. She answered all our questions and provided some great information. We will definitely be using their services again."

Ken L.Google Reviews